How do I know if you deliver to me?
Choose delivery when you order and enter your address. You'll know straight away. If you're not within our delivery area, pickup is an option.
How much is delivery?
A flat $35 on top of your order. Pickup from the farm is free.
When do deliveries happen?
We deliver on Saturdays: 28 November and 5, 12 and 19 December, anytime between 8am and 4pm. We plan the run on the day, so we can't offer set times, but we'll call you while we're on the way.
Does someone need to be home?
Yes. Someone needs to be there to receive the tree, and we'll call you while we're on the way. If no one's home, the tree goes back to the farm and can be collected or redelivered for an extra fee.
How does pickup work?
Pickup is on Friday 20 November or Thursday 3 December, anytime between 8am and 4pm, from our farm in Kemps Creek. The exact pickup address is in your order confirmation, so please check it before you head out. Bring your order confirmation, and a vehicle that can carry the tree safely.
Can I buy a stand on its own?
Stands come as an add-on with a tree. Tick “Add a tree stand” when you order.
Where do I put my discount code?
At checkout. Order before 1 December and use REDS10 for 10% off your tree.